Whether you are contacting us to make a compliment, comment or complaint, we value feedback to help us improve FACT. Please use the form below to tell us your feedback at any time. 

If you send us a complaint, please be aware that it will be treated under our complaints policy and submission of this form will be regarded as stage 1 of the complaint. If you prefer to send a complaint by email you can send it to Alternatively you can telephone us on 01309 674 388. 

FACT Feedback

Please enter details of your comment, compliment or complaint, including as much supporting information as possible e.g. date, time, who was involved, etc
If this is a compliment or comment, do you want us to stay in touch with you and provide an update? If this is a complaint, please tell us how would you like this resolved?
Attach any evidence or documentation that you wish us to consider as part of the feedback you are providing. Upload only JPG, DOC or PDF files. Max size 2Mb.

Personal Details

reCAPTCHA is required.